Reklamation - Repair - Guarantee claim
We take service seriously. Please feel free to contact our costumer service at any time, in case of problems, reclamations or damage of your order.
Service request by eMail
Please send us an email with:
- Description of problem or damage.
- Pictures of the occured problem.
We will contact you after receiving your service request and will discuss with you the further steps.
Please send all service requests to the following email adress: firstname.lastname@example.org
Please use our service form and and place the filled form in your announced package.
You find the service form as printable PDF file:
Please send only reclamations, repairs, or guarantee claims which are announced to our costumer service.
If you want to cancel the contract, please fill out this form and send it back to us.
Return formPlease use our return form and and place the filled form in your order which you would like to return.
You find the return form as printable PDF file:
We will contact you after arrival of your return and will discuss with you the further steps of the return.